Melbourne Racing Club Careers:
Find your place

Sales Event Coordinator

Do you have a flare for coordinating the hospitality side of events for customers? Are you passionate about driving sales and maximising sales opportunities?We have an exciting opportunity for a Sales Event Coordinator to join the team for a 12 month parental leave contract. Reporting to the Senior Sales Event Manager, the successful candidate will primarily responsible for the coordination of first-class quality race day events and hospitality while selling products that provide value for customers and members.The Melbourne Racing Club (MRC) is one of Australia's most prestigious Sports, Events and Property Development companies. Running elite horse racing at Caulfield, Ladbrokes (Sandown) and Mornington Racecourse. As well as running elite horse racing at Caulfield, Ladbrokes Park (Sandown) and Mornington Racecourses, we own 15 pub venues under the Pegasus Leisure Group (PLG), an emerging collection of owned events such as The Peninsula Picnic and Whiskey, Wine and Fire and finally the MRC Foundation, our charitable arm. What will your responsibilities be? Process and manage race day hospitality bookings; coordinating floorplans and table allocations for restaurants and reserved area bookingsProviding exceptional customer service when handling inbound inquiresCoordinate all client requests in relation to their event; including dietary requirements as requiredAid in retaining race day business to ensure sales targets are exceededPromote race day productsPrepare accurate handover documentation (floorplans, run sheets, dietary requirements, additional client requests) and conduct site walk through with the Food & Beverage department.Conduct post-event customer communication and ensure all feedback is actionedManage new and existing customer relationships in a professional and positive mannerEnsure all written and verbal communications to clients and internal stakeholders is clearWhat skills and experience excite us?We are seeking candidates with a minimum of 2 years of exposure in a sales, customer service or administration role within a fast-paced, high volume environment. Just as important, however, will be a positive attitude, the capacity to work in a team and ability to working autonomously that will make a real impact.To be successful in this role you will also have:Proficiency in Microsoft Office and relevant software applications.Strong communication and interpersonal skills.Technical CRM skill (Ungerboeck CRM experience preferred but not essential).High level of accuracy and attention to detail.Effective time management and prioritization skills.Why choose us?We have all the perks of a professional, corporate culture with the added benefits of:Flexible work practicesFree onsite parkingPaid volunteer leaveRacing Industry Member passes, discounts across our family of brands and free tickets to a wide range of events Melbourne Racing Club values differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientations and encourages all suitable applicants to apply for this role.  60000 AUD Caulfield East 3145